Frequently asked questions

If you have a burning question for us, and it’s not answered below, simply pick up the phone and call 0845 337 0401, or send us your question on email. We’ll be happy to answer it for you.

What kind of increase in sales can you guarantee for an agent?
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And for a supplier?
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How quickly can you start generating sales for a supplier?
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If there’s no financial investment for suppliers or agents, how does Online Direct make its money?
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What’s the process for paying commission to agents?
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As an agent, if we sell contracts through Online Direct, does that prevent us from working directly with some suppliers?
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Who are your main utilities suppliers?
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It sounds interesting. Can we try it out for a couple of weeks first?
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What do we need to do to get started?
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