Insights

Access a variety of written support within our content library which includes newsletters, blogs and articles to support you and your business.

Broker Success, Industry Insights, OD News, People & Events

3 key issues facing Brokers in 2025

Fresh from attending the Energy Live Consultancy Conference, we take a look at what’s in store for energy brokers, consultants…

Broker Best Practice, Compliance & Regulations, Energy Brokerage 101

Broker’s Guide to Alternative Dispute Resolution

Registration to a recognised ADR scheme became mandatory in December 2022, but what exactly is alternative dispute resolution, and why…

Compliance & Regulations, Industry Insights, OD News, People & Events

Ofgem’s TPI Programme Working Group

OnlineDIRECT is part of Ofgem’s TPI Working Group. Here’s what you need to know about the programme and what our…

Energy Brokerage 101

Flexible Energy Procurement

As an energy broker, you’ve likely had conversations around flexible procurement. But what exactly does it mean, and why are…

Compliance & Regulations, Energy Brokerage 101, Industry Insights

TPI Commission Transparency Explained

New TPI commission transparency requirements came into force on 1st October 2024. Here's what you need to know.