Support Services

OnlineDIRECT offer a range of energy solutions to help Brokers and Partners access the energy market. From fully outsourced front and back office support, to white labelled software solutions, we will work with you to tailor a package that helps you make the most from your Customer base.

Our support services are designed to give Brokers and Partners the freedom to focus on the areas of their Business where they can add the most value.

What do we offer?

Our core offerings are service based solutions, we offer tailored packages for Brokers, third parties, and B2B sales companies. We will help you access the energy market, provide you with exclusive products and pricing, dedicated Account Management and Support teams, and unrivaled commercial terms.  Our services are flexible and moulded to meet your individual needs and business goals.

Broker Solutions: Read More

Partner Solutions: Read More

energyengine®: Read more




Knowledge hub

Voluntary TPI Code of Conduct for Water

By OnlineDIRECT Marketing Team

OnlineDIRECT's Water Team outline the plans for Ofwat's voluntary TPI Code of Conduct Shortly after the water market in England was deregulated, Ofwat took the…

10 September 2018 / Blog

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Broker Account Management

By Sam Hicks - Area Manager TPI South & Scott Barber - Area Manager TPI North

Sam Hicks shares his thoughts on the present and future of Broker Account Management at OnlineDIRECT Since we made the structural change to service our…

02 October 2018 / Blog

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"A switch from a product, to a solution mindset"

By Nicky Wilson-Everett - Head of Sales

Head of Sales, Nicky Wilson-Everett, explains the "switch from a product, to a solution mindset" I feel very lucky to have joined OnlineDIRECT, a successful…

10 September 2018 / Blog

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