We don’t sell directly

OnlineDIRECT offer outsourced sales solutions through our Partnerships Team. We’ve recruited a Team of seasoned industry professionals to manage your front & back office for you, allowing you more time to focus on what is important to you. We’ve industry leading conversion rates, and we’ll manage everything from the marketing and selling of your energy service, through to completion and renewal.

Our outsourced sales service offers a range of solutions for Brokers and Business Service Providers, who are looking to offload the hassle, or costs, of running their own front and back office.


For Brokers who might be considering retirement, taking a career break or change, or are new to energy, and you’d like us to act on your behalf, we can offer the following:

  • We can work with your renewals, your new business leads or both! Its up to you.
  • We will act as, and protect your ‘Broker brand’
  • Flexibility to take back responsibility at any time (The data will always be yours)
  • Tailored service agreements
  • Expert sales team

Business Service Providers

We offer outsourced administrative and Broker solutions to Brands, Rights Holders, and Business Groups, with a focus on ensuring you’ve an additional revenue stream from your existing customer base.

  • All partnerships are tailored to fit your unique service requirements, your Customer portfolio, available Customer engagement channels, and commercial requirements.
  • We will only work under your banner, selling to your Customers, at your request, under your name.
  • We provide a fully branded white label solution.
  • You’ll retain ownership of your own data, and we’ll work with you to ensure you receive the reporting you need, when you need it

Energy Team Solutions

For larger Partners, we can set up a bespoke Energy Team, who will become your outsourced procurement solution Partner. We can provide you with the following:

  • Fully managed account services
  • Integrated marketing solutions
  • Bespoke reporting of any aspect of activity
  • Collaborative transparent approach
  • Branded 0800 Energy phone number for customers to contact the energy team directly
  • We become an extension of your Business, and mirror your values and vision – we will act the way you want us.

Having OnlineDIRECT as our energy partner has exceeded our expectations. The service is a fully outsourced brokerage run by people who care about our publicans and they can really fix issues.

Head of Commercial - Punch Taverns PLC


Knowledge hub

Market - Report December 10th 2018

Key Headlines Wholesale: Wholesale power and gas prices continued their recent downward trajectory over the last two weeks. This followed decreases in the prices of…

10 December 2018 / Blog

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"A switch from a product, to a solution mindset"

By Nicky Wilson-Everett - Head of Sales

Head of Sales, Nicky Wilson-Everett, explains the "switch from a product, to a solution mindset" I feel very lucky to have joined OnlineDIRECT, a successful…

10 September 2018 / Blog

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A fresh approach to Customer Service

By Kerry Law - Head of Customer Services

I joined OnlineDIRECT in November 2017 after 10 years with a supplier of Gas and Electricity. What was very clear from the onset, is that…

10 September 2018 / Blog

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Get in touch

Are you interested in joining OnlineDIRECT as a Partner, or understanding more about our Partnership channel?

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