Training Services

OnlineDIRECT are depended on and trusted by Brokers, and Suppliers alike. We embrace and drive industry change, we help Brokers learn how to close contracts, maximise live rates, and understand compliance and best practice.

Our success is dependent on yours; we want you to thrive, which is why we offer a number of carefully curated training courses.

We believe in helping energy Brokers build long term and successful businesses

Course 1: New to energy?

We’ve helped almost 2000 Brokers get access to the market. We will work with you to develop a bespoke training programme for you and your team to help you get started. Examples of the topics we can cover are:

  • Understanding the UK Energy market
  • Targeting Acquisition customers
  • Overcoming objections
  • Future Selling
  • Compliance

Interested? Book Now

Course 2: Best Practice

We have developed industry leading training solutions to assist you in selling clean and compliant offerings to your customers. We can work with you to improve your pre, and post contracting processes and provide you with an arsenal of information to ensure your Business is infallible!

Interested? Book now

Course 3: Enhanced solutions

We know that diversifying your portfolio is the key to longevity in this industry. We have developed a range of solutions to help you maximise your potential. We can offer specialist training on:

  • New Connections and Siteworks
  • The UK Water Industry
  • Energy Management
  • Flexible procurement
  • Metering services.

Interested? Book now

Knowledge hub

"Why training equals better business"

By Richard Thorncroft - Training and Compliance Manager

OnlineDIRECT's Training and Compliance Manager explains why Broker Training equals better business   As the UK’s leading energy sales aggregator, we are often contacted by…

02 October 2018 / Blog

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Broker Account Management

By Sam Hicks - Area Manager TPI South & Scott Barber - Area Manager TPI North

Sam Hicks shares his thoughts on the present and future of Broker Account Management at OnlineDIRECT Since we made the structural change to service our…

02 October 2018 / Blog

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OnlineDIRECT Brokers by numbers

By Jan Greenhill - Brand and Marketing Manager

Earlier this year, we conducted a survey with our brokers, to find out what is important to them, their business, and their relationship with OnlineDIRECT,…

03 October 2018 / Blog

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Get in touch

If you’re interested in hearing more about our various training solutions, then please send us your details, and we’ll get back to you as soon as possible.

How did you hear about us?