Knowledge Hub

We've created our knowledge hub to offer invaluable insight and key industry updates to help our broker network navigate the complex energy markets.

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Insights

Access a variety of written support within our content library including newsletters, blogs and articles to support you and your business.

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FAQs

Have a question about working with OnlineDIRECT? It's important to us that you have the answers and the information you need as quickly as possible.

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Glossary

Access all of the abbreviations, acronyms and other industry jargon every energy broker should know, in one place.

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MHHS

Find out more about the in-coming Market-wide Half-hourly settlement and what it means for your customers.

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The latest insights from OnlineDIRECT

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Energy Brokerage 101, Industry Insights

Business Energy Charges Explained

A broker's guide to the different charges that can be found on business energy bills, why customers have to pay…

Compliance & Regulations, Industry Insights, OD News, People & Events

Ofgem’s TPI Programme Working Group

OnlineDIRECT is part of Ofgem’s TPI Working Group. Here’s what you need to know about the programme and what our…