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Training

Training Services

Course 1: New to energy?

We can help you launch a career in energy solutions, from understanding customer bills, to processing gas and electricity contracts, we can get you started.

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Course 2: Best Practice

Our training course helps you improve your live rates, and provides you with the tools to maximise your earning potential through compliant solutions, and best practice

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Course 3: Enhanced Solutions

We can provide tailored training packages on additional services, with a view to increasing your earning potential.

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Spotlight

"Why training equals better business"

At OnlineDIRECT, we can provide training sessions to help our Brokers and Partners meet the needs of their Customers.

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Support

Support Services

Virtual Back Office

Join our network today and take advantage of our end to end, back office support service

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Partnerships

Outsource all or elements of your energy sales through our dedicated Partnerships Team

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energyengine®

energyengine® is our market leading Broker management and pricing platform

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Working With Us

From pricing to payment terms, understand how we work with our Brokers & Partners

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Spotlight

“A switch from a product, to a solution mindset”

We focus on creating great relationships with our Brokers & Partners and we aim to be seen as an extension of their Businesses

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Enhancement

Enhancement Services

Water

With the Water industry in the UK being worth almost £3billion it’s no surprise energy Brokers are diversifying

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New Connections & Siteworks

Our specialist New Connections Team takes all the stress and inconvenience out of setting up gas and electricity connections

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Spotlight

Voluntary TPI Code of Conduct for Water

By being transparent and keeping the customers informed TPIs could become a valued Partner to their Customers’ Businesses.

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The energy aggregator, redefined

In 2003 we became the UK’s first business energy aggregator; a platform which has enabled us to provide market access and support to thousands of brokers. Today, we go well beyond simple aggregation by providing market leading training, support and technology services to Brokers and TPI’s.

Best in class Customer experience, next generation technology, and 20 years of industry expertise have combined to help us become the UK’s leading energy services provider.

OnlineDIRECT by numbers

B2B energy contracts

Over
500,000

B2B energy contracts set up, processed and managed through our specialist support teams

Reduce your contract submission time

50%
faster

Reduce your contract submission time by up to 50% with our award winning technology platform energyengine^®

Join our network today

2000
brokers

Join our network today to take advantage of our Support Services, Supplier portfolio and pricing

OnlineDIRECT Suppliers

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We have found OnlineDIRECT to be professional, experienced, and honest at all times. Most of all they deliver a service that goes beyond expectation, they come highly recommended.

Dean Mitchell - Business Energy Direct

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Knowledge hub

Market - Report December 10th 2018

Key Headlines Wholesale: Wholesale power and gas prices continued their recent downward trajectory over the last two weeks. This followed decreases in the prices of…

10 December 2018 / Blog

OnlineDIRECT Sponsors FC Aztec U18's

Social Responsibility OnlineDIRECT takes corporate and social responsibility seriously. Our Culture Committee organises fundraising and volunteering activities throughout the year, offering all employees a…

27 November 2018 / Blog

From Apprentice to Account Manager

By Reece Minards - Account Manager TPI South

OnlineDIRECT works with Starting Off, a specialist recruitment firm which helps place Apprentices into businesses in Northamptonshire. Reece Minards joined OnlineDIRECT as an Apprentice in…

03 October 2018 / Blog

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