Built on tech.
Run by people
who care.

Built on tech.
Run by people
who care.

Built on tech.
Run by people
who care.

Online Direct is the Northampton-built platform behind £3.5bn of UK utility contracts. qQuoting, contracts, compliance, operations, data. With 70+ people behind it, every account has a name and a phone number. We’re a tech company. We’re also a UK team. The market gets both.

Online Direct is the Northampton-built platform behind £3.5bn of UK utility contracts — quoting, contracts, compliance, operations, data. With 70+ people behind it, every account has a name and a phone number. We're a tech company. We're also a UK team. The market gets both.

Talk to us

Talk to us

energyengine

Live

Broker

12 contracts quoted · Manchester

just now

Supplier

Price update · 14 products live

5 secs

Partner

3 referrals → live · accountancy

18 secs

Portfolio

Solar case signed · Birmingham DC

42 secs

Team online · Northampton

SK

Sarah K.

Broker accounts

TR

Tom R.

Supplier panel

JM

Jo M.

Partner ops

MD

Mike D.

Sustainability

UK-based team behind every account on the platform.

UK-based team behind every account on the platform.

One platform. One team. Both built in-house.

One platform. One team. Both built in-house.

The platform

We didn't license it. We wrote it.

1998, Northampton. Simple conviction: brokers and suppliers deserved better technology. So we built it. We didn't bolt it together from someone else's bits. We wrote it, we run it, we own every line.

1999, Northampton. Simple conviction: brokers and suppliers deserved better technology. So we built it. We didn’t bolt it together from someone else’s bits — we wrote it, we run it, we own every line.

Today energyengine® handles quoting, contracts, compliance, customer operations, payments and data. We support brokers, suppliers, partner brands and portfolio managers. £3.5bn of contracts have flowed through it. 300,000 quotes run on it every year.

Today energyengine® handles quoting, contracts, compliance, customer operations, payments and data. We support brokers, suppliers, partner brands and portfolio managers. £3.5bn of contracts have flowed through it. 300,000 quotes run on it every year.

Plug in once. Everything connects.

Plug in once. Everything connects.

The team

The platform never replaced the people.

The platform never replaced the people.

It made them better. 70+ people in Northampton from engineers, account managers, ops, compliance, sales, sustainability. Every account has a named person on it. Every supplier call is handled by us.

It made them better. 70+ people in Northampton from engineers, account managers, ops, compliance, sales, sustainability. Every account has a named person on it. Every supplier call is handled by us.

Every escalation lands in a UK inbox, not a ticketing queue. When something goes sideways, the platform flags it, and a person picks up the phone.

Every escalation lands in a UK inbox, not a ticketing queue. When something goes sideways, the platform flags it, and a person picks up the phone.

Real expertise, dialled-in to your business.

Real expertise, dialled-in to your business.

Aggregators ship a price feed and disappear. We ship a platform and a team that answers when it matters.

One platform. One UK team. Three things you can count on.

One platform. One UK team. Three things you can count on.

Whether you're a broker, supplier, partner brand or portfolio, three things are constant.

A named account manager

A named account manager

One person. One UK inbox. One phone. They know your book, your customers, your renewals, and they answer when you call.

One person. One UK inbox. One phone. They know your book, your customers, your renewals, and they answer when you call.

A platform that does the work

A platform that does the work

Quoting, contracts, compliance, operations, payments, data. All in one place. All built by us. Running 24/7.

Quoting, contracts, compliance, operations, payments, data. All in one place. All built by us. Running 24/7.

A UK ops team behind you

A UK ops team behind you

Supplier objection. Meter issue. Credit problem. It lands with us in Northampton. Handled, not queued, not offshored.

Supplier objection. Meter issue. Credit problem. It lands with us in Northampton. Handled, not queued, not offshored.

28 years. Five chapters.

28 years. Five chapters.

From a Northampton start-up giving brokers better software, to the platform behind UK utilities.

1998

1998

Founded in Northampton

A small team, one conviction:UK energy brokers deserved better software. We write the first version of what becomes energyengine.

2000s

2000s

A real broker channel

Suppliers start connecting. Quoting, contracting and commission processing move onto the platform. A phone-and-spreadsheet operation becomes infrastructure.

2010s

2010s

The platform scales

Hundreds of thousands of contracts run through energyengine each year. We add water, waste, smart metering and customer-side operations. Same engine, more utility.

2020s

2020s

Partner brands plug in

Banks, accountancy practices and membership bodies start running their energy proposition under their name, on our engine. The platform proves it carries any brand.

Today

Today

Tech + team, in one Northampton office

Four service lines. One platform. 70+ people. £3.5bn of contracts processed. Every account still has a named person on it.

Three values. Lived every day.

Three values. Lived every day.

The three things that make Online Direct, Online Direct.

Visionary

Be forward thinking. Learn and evolve.

We built the platform ourselves and we keep evolving it. We think ahead, learn as the market moves, and are never done improving.

Integrity

Honest and open. Ethical and fair.

We do the work properly. Accurate numbers, nothing buried in the small print, and everyone can see what we earn. We own mistakes and put them right.

Partnership

Be successful by working together.

We grow with the brokers, suppliers, partner brands and portfolios we work with. Named contacts. Long memories. Real conversations.

Leadership team.

Leadership team.

The team behind the platform — engineers, operators, account leads. Most have been here longer than you've been a customer.

Adam Wright

Managing Director

Managing Director

Runs the business day to day. Sets the strategy and the long-term direction.

Liam Teske

head of platform & IT

head of platform & IT

Owns the platform end to end. Builds and ships the tech the business runs on.

Vikki Reid

Head of finance & Insight

Head of finance & Insight

Handles the finances and the Insight data. Every number traces back to source.

Clare Lavelle

Head of Commercial

Head of Commercial

Leads the commercial side. Builds the relationships that keep the business growing.

Clare Ellis

Head of human resources

Head of human resources

Looks after the people across the whole business. Keeps the team running smoothly.

James Read

head of marketing

head of marketing

Shapes the brand and every campaign. The voice behind everything you read here.

Mark Thompson

Partnership Manager

Partnership Manager

Grows partnerships end to end. Brings new partners onto the platform.

Sarah Hurndall

broker support manager

broker support manager

The first voice brokers reach. Sorts it before it becomes a problem.

£0.0bn

Contracts processed

0 yrs

In UK utilities

0k

Quotes per year

0+

People in Northampton

Where to find us.

Where to find us.

Online Direct is based in Northampton. Drop in, write, or call.

Online Direct HQ

How to reach us.

300 Pavilion Drive, Brackmills, Northampton NN4 7YE

Email

enquiries@onlinedirect.co.uk

Phone

01604 641363

Careers

Build the future of UK utilities with us.

Build the future of UK utilities with us.

70+ people in Northampton. Engineers, account managers, sustainability experts, designers. We're growing, and we'd like to grow with people like you.

70+ people in Northampton — engineers, account managers, sustainability experts, designers. We’re growing, and we’d like to grow with people like you.

Join us →

70+

In the team

The platform and people behind UK utilities. One network, one team, one engine.

Contact

300 Pavilion Drive, Brackmills, Northampton NN4 7YE

01604 641363

enquiries@onlinedirect.co.uk

© 2026 Online Direct Ltd. Registered in England.

The platform and people behind UK utilities. One network, one team, one engine.

Contact

300 Pavilion Drive, Brackmills, Northampton NN4 7YE

01604 641363

enquiries@onlinedirect.co.uk

© 2026 Online Direct Ltd. Registered in England.

The platform and people behind UK utilities. One network, one team, one engine.

Contact

300 Pavilion Drive, Brackmills, Northampton NN4 7YE

01604 641363

enquiries@onlinedirect.co.uk

© 2026 Online Direct Ltd. Registered in England.