Energy Brokerage 101, Industry Insights
Business Energy Charges Explained
A broker's guide to the different charges that can be found on business energy bills, why customers have to pay…
Insights
Access a variety of written support within our content library which includes newsletters, blogs and articles to support you and your business.
Broker Success, Industry Insights, OD News, People & Events
6 Key Takeaways from #ELCC2025
2025’s ELCC brought together suppliers, TPIs, consultants, and tech innovators for a high-impact day of discussion on where the UK…
Solar Sector Surge
Broker Success, Industry Insights, Sustainability & Net Zero
Pay Attention to the Solar Sector Surge
The UK’s commercial rooftop solar sector is entering a period of explosive growth — and energy brokers are uniquely positioned…
An Introduction to Solar for Brokers
Broker Success, Industry Insights, OD News, People & Events, Sustainability & Net Zero
An Introduction to Solar for Energy Brokers
Learn how commercial solar unlocks new revenue streams and future-proofs your client offering Read More
Broker Success, Energy Brokerage 101
How leading Brokers make the most of contract renewal potential
Proactive account management is key to increasing contract renewal win rates and long-term customer value. Here’s why - and how…
Broker Success, Sustainability & Net Zero
New policy opens up waste service opportunities for brokers
The introduction of "Simper Recycling" creates new opportunities for energy brokers looking to capitalise on emerging demand for waste management…
Broker Best Practice, Energy Brokerage 101
Change of Tenancy Process, Forms & Support
A quick guide to the Non-Domestic Change of Tenancy process, when a CoT is considered high-risk, and how we can…
Thumbnail image of the EV Workplace & Destination Charging webinar
Broker Success, OD News, People & Events, Sustainability & Net Zero
EV Charge Point Opportunities for Brokers
Watch the recording and access free resources mentioned in our EV Workplace & Destination Charging webinar - part of our…
Broker Best Practice, Compliance & Regulations, Energy Brokerage 101
TPI Letter of Authority (LOA)
Everything a broker needs to know about LOAs for business energy and water sales. Read More
Broker Success, Industry Insights, OD News, People & Events
What next for the UK energy market?
An end of year update from OnlineDIRECT’s CEO, David Coombs... Read More
Broker Success, Industry Insights, OD News, People & Events
3 key issues facing Brokers in 2025
Fresh from attending the Energy Live Consultancy Conference, we take a look at what’s in store for energy brokers, consultants…
Photo of Ratcliffe Power Station
Industry Insights, Sustainability & Net Zero
Coal power shutdown: A big step forward in the UK’s Net Zero Journey
Following the shutdown of the UK’s last coal-fuelled power station in September 2024, we take a look at what it…
Broker Best Practice, Compliance & Regulations, Energy Brokerage 101
Broker’s Guide to Alternative Dispute Resolution
Registration to a recognised ADR scheme became mandatory in December 2022, but what exactly is alternative dispute resolution, and why…
Compliance & Regulations, Industry Insights, OD News, People & Events
Ofgem’s TPI Programme Working Group
OnlineDIRECT is part of Ofgem’s TPI Working Group. Here’s what you need to know about the programme and what our…
Broker Success, Industry Insights
Flexible Energy Procurement
As an energy broker, you’ve likely had conversations around flexible procurement. But what exactly does it mean, and why are…
Compliance & Regulations, Energy Brokerage 101, Industry Insights
TPI Commission Transparency Explained
New TPI commission transparency requirements came into force on 1st October 2024. Here's what you need to know.
Industry Insights, Sustainability & Net Zero
A Broker’s Guide to the Energy Supply Chain
Learn how gas and electricity supplies are managed and balanced, how that impacts the price of energy, and the potential…
Photo of a water meter attached to a waterpipe
Broker Success
Water Brokerage & Service Opportunities
Explore the opportunities to dip your toes into the water retail market and add an additional revenue stream to your…
Photo of the entrance to the 2024 ESS Expo
Industry Insights, Sustainability & Net Zero
ESS Expo 2024: Emerging Trends & Key Takeaways
A debrief and recap of the talks we attended and what our learnings suggest brokers might want to do to…
A photo of an engineer installing an energy meter
Energy Brokerage 101
Meters, MOPs and DA/DC Explained
Demystify the jargon and understand the importance of choosing the right meter operator, data collector and data aggregator for your…
WEBINAR: An Introduction to MHHS. Learn what Market-wise half-hourly settlement means for you (and your customers). Takes place online, Wednesday 14th August at 10am. Register to save your seat
Energy Brokerage 101, Industry Insights
Introduction to MHHS [WEBINAR]
Watch the recording, download the slides, and get a recap of the key takeaways from our 'Introduction to MHHS' webinar…
Labour's logo for Great British Energy
Industry Insights, Sustainability & Net Zero
GB Energy and what it means for the UK’s Energy Brokers
Quick-fire answers to some of the most common questions we’re hearing from brokers about Labour’s plans for Great British Energy.…
Industry Insights, OD News, People & Events, Sustainability & Net Zero
Exploring approaches to ESG and the road to Net Zero at the Big Zero Show 2024
Learn the key takeaways from the talks and vendors helping businesses move forwards on their Net Zero journeys.
Sustainability & Net Zero
Understanding Green Gas: A Sustainable Energy Solution
Learn how green gas has emerged as a promising solution to combat climate change and reduce reliance on fossil fuels.…
OD News, People & Events
From Apprentice to Team Leader
Considering a career in energy? Learn about Courtney Nichol's journey from apprentice to team leader at OnlineDIRECT. Read…
OD News, People & Events
Affiliate Partnerships Programme: Empowering Energy Brokers for a Seamless Transition
Are you an energy broker looking to retire or exit the industry? Learn more about how our Partnerships Team offers…
Compliance & Regulations, Industry Insights
Bringing you up to speed on the TCR changes
The Targeted Charging Review (TCR) changes come into effect in 2022. We take a look at how these changes will…
OD News, People & Events
Mental Wellbeing: Changing The Stigma
Learn more about how we're investing in our employee wellbeing, and challenging the stigma around mental health. Read…
Broker Success, Energy Brokerage 101
Opportunities for Brokers in Water Services
We teamed up with Lois Gill, Head of Compliance at Everflow Water, to discuss the opportunities that exist for Brokers.…
OD News, People & Events
OnlineDIRECT announces ‘Switch the Play’ partnership
We are delighted to announce our strategic partnership with the Switch the Play Foundation, the only registered UK charity dedicated…
Industry Insights, OD News, People & Events
Empowered 2020 – Event Wash Up
On the 6th of February we proudly hosted our first ever customer conference, ‘Empowered 2020’. Staged at Northampton’s Marriott Hotel…
Broker Success, Energy Brokerage 101
Data Collection & Aggregation – Explained
In this blog, we hope to help you demystify metering and data services for your customers. Read More
Industry Insights, OD News, People & Events
Energy Live Consultancy Conference
On March 21st, our CEO, David Coombs, took to the stage in the commercial centre at the Etihad Stadium, Manchester,…
Broker Success
Broker Account Management
Sam Hicks shares his thoughts on the present and future of OnlineDIRECT's Account Management service for Brokers. Read…
Broker Success
“Why training equals better business”
OnlineDIRECT's Training and Compliance Manager explains why Broker training often equals better business. Read More
Broker Success, Compliance & Regulations
Voluntary TPI Code of Conduct for Water
OnlineDIRECT's Water Team outline in this blog the plans for OFWAT's voluntary TPI Code of Conduct. Read More